Effective Date: 17/6/2025

1. Introduction

Welcome to Sirios Village – Luxury Hotel & Bungalows (“Sirios Village,” “we,” “us,” or “our”). We are committed to protecting the privacy of our website visitors (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.siriosvillage.gr/ (the “Website”).

Please read this Privacy Policy carefully. By accessing and using our Website, you signify your understanding of and agreement to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our Website.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us (see section 12 “Contact Us”).

2. Scope of this Policy

This Privacy Policy applies solely to information collected through our Website. It does not apply to information collected offline (e.g., in-person at the hotel, via telephone bookings unless specifically referencing this online policy) or through any other channels.

3. Information We Collect

We may collect personal information in a few ways:

• A. Information You Voluntarily Provide to Us:
  We collect personal information that you voluntarily provide to us when you:

  • Contact us directly (e.g., via email or contact forms): This may include your name, email address, phone number, the contents of your message and/or attachments, and any other information you choose to provide.

  • Make a booking or inquiry: This may include details necessary to process your request.
    The personal information you are asked to provide, and the reasons why, will be made clear at the point of collection.

• B. Information We Automatically Collect (Log Files & Analytics):
  Like most websites, we follow a standard procedure of using log files. These files log visitors when they visit our Website. The information collected by log files includes:

  • Internet protocol (IP) addresses

  • Browser type

  • Internet Service Provider (ISP)

  • Date and time stamp

  • Referring/exit pages

  • Possibly the number of clicks
    This information is not linked to any information that is personally identifiable. It is used for analyzing trends, administering the site, tracking users’ movement on the Website, and gathering demographic information to improve our Website and services.

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Website.

• Improve, personalize, and expand our Website and its offerings.

• Understand and analyze how you use our Website.

• Develop new products, services, features, and functionality relevant to our hospitality services.

• Communicate with you, either directly or through one of our trusted partners (e.g., booking engines, customer service platforms), for purposes including:

  • Customer service and support.

  • Providing you with updates and other information relating to the Website and our services.

  • Marketing and promotional communications (where you have consented or as permitted by law).

• Send you emails (e.g., booking confirmations, newsletters if subscribed).

• Process your bookings and requests.

• Find and prevent fraud and ensure the security of our Website.

5. Cookies and Tracking Technologies

Our Website uses “cookies” and similar tracking technologies (like web beacons) to enhance your experience.

• What are Cookies? Cookies are small text files stored on your device (computer, tablet, mobile) by your web browser. They are used to store information, such as your preferences or login information, and the pages on the Website that you accessed or visited.

• How We Use Cookies: We use cookies to:

  • Remember your preferences and settings.

  • Understand how our Website is being used to optimize your experience.

  • Customize our web page content based on your browser type and/or other information.

• Your Choices Regarding Cookies: You can choose to disable cookies through your individual browser options. For more detailed information about cookie management with specific web browsers, please refer to your browser’s respective website. Please note that disabling cookies may affect the functionality of certain parts of our Website.

6. Third-Party Links & Services (Including Advertising Partners)

Our Website may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

• Advertising Partners: Some advertisers on our site may use cookies and web beacons. You may consult their privacy policies to understand their practices. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Sirios Village, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see.

• No Control Over Third Parties: Sirios Village has no access to or control over these cookies or technologies used by third-party advertisers or websites. Our Privacy Policy does not apply to other advertisers or websites. We encourage you to consult the respective Privacy Policies of these third-party ad servers for more detailed information, including their practices and instructions on how to opt-out of certain options.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

9. Your Data Protection Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• A. GDPR Data Protection Rights (For individuals in the European Economic Area – EEA):
  If you are a resident of the EEA, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.

  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

• B. CCPA Privacy Rights (For California Consumers):
  Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

  • Request that a business delete any personal data about the consumer that a business has collected.

  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. (We do not sell your personal information.)
    If you make a request, we have one month to respond to you (extendable by an additional 45 days when reasonably necessary). If you would like to exercise any of these rights, please contact us.

10. Children’s Information

Protecting the privacy of children is especially important. Our Website is not intended for children under the age of 13 (or a higher age threshold if required by applicable law in your jurisdiction, e.g., 16 in some EU countries).

Sirios Village does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe that your child has provided this kind of information on our Website, we strongly encourage you to contact us immediately, and we will use our best efforts to promptly remove such information from our records. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or suggestions about our Privacy Policy, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us:

• By Email: info@siriosvillage.gr

• By Phone: +30 28210 32102